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2024 has been the year of GenAI investment, a trend that is expected to continue with leaders from companies with high GenAI maturity anticipating their return on investment to be three-times higher over the next three years than that of companies with low adoption of the technology.
This conviction comes at a time where many organisations fight tooth and nail for critical market share, even as their platforms strain under volumes and functional demands far beyond those envisaged at point of architecture. Aging legacy systems and processes add complexity and slow the delivery of potentially profit generating products and services.
Tempting as it may be to pin growth ambitions onto transformation projects to address these challenges, empirical evidence suggests that a true solution is more nuanced. Only a transdisciplinary approach that examines the lifecycle of a product and the end-to-end user experience can balance the trade-offs between resilience, cost and agility. This needs to be done in parallel to building the correct skills and resourcing model for the organisation to offer sustainable continuity of the services.
There is no silver bullet to fit all organizations. In this session, we will consider different approaches that may be taken to manage the trade-offs between resilience, cost and speed of change (agility), and share our observations of common pitfalls and learnings.
Insights Forum
Workshop Room 1, Sands Expo & Convention Centre, Level 4
