Simon is a Partner from Deloitte Consulting Southeast Asia and leads the technology and transformation agenda for banking and capital markets CRM and Client Lifecycle Management. He has worked with banks to reduce friction in client onboarding and maintenance activities across retail, commercial and corporate segments spanning global, regional and domestics banks.
Workshop Room 2, Sands Expo & Convention Centre, Level 4
Invite-Only
The latest 2024 research of Singapore financial institutions reveals that banks are on the backfoot in the race to grow without risk. The culprit? Manual, labour intensive know your customer (KYC) processes which are costing banks an average SDG$28.6 million per year. One third of firms are paying up to SDG$58 million per annum.
Join Fenergo’s workshop to explore how forward-thinking financial institutions are adopting technology, AI and automation to balance regulatory obligations with efficiency gains in financial crime operations, optimized client and employee experiences in the return to growth.
During this session, we will:
- Share a preview of the latest annual KYC, Transaction Monitoring and Client Lifecycle Trends research
- Explore with seasoned industry experts what these trends mean for financial services firms
- Show how financial firms are solving for this today
- Explore how regulators can learn apply similar frameworks
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